Get in touch
Questions about a ticket, interested in hosting, or want to partner with Groop — we're here for all of it.
Typical response time: 1 hour; same day response during business hours. For urgent event-day issues, WhatsApp is fastest.
Common questions
Check your spam or promotions folder first. If it's still missing, reach out with your order email and event name — we'll resend it or help you get in at the door.
Send a message
Tell us what you need
Pick a topic and we'll route your message to the right team.
Ready to host your next event?
Create a free account and publish in minutes.